About the job
This job is about making a real impact in the community through exceptional customer service and sales. At Medibank, you will be part of a mission to improve health and wellbeing for all Australians. The team values flexibility, inclusivity, and personal development, creating a supportive environment where everyone can thrive.
You'll be responsible for
🛡️
Helping customers
Assist customers in choosing the right health cover and services.📞
Supporting across channels
Provide support in-store, over the phone, online, and in the community.❤️
Building relationships
Create lasting relationships through personalized conversations.Key criteria
🤝
Customer service experience
Demonstrated experience in customer service roles.View
💬
Communication skills
Proven ability to explain concepts clearly and build rapport.View
🖥️
Technology proficiency
Experience using technology and learning new systems.View