Computershare Australia1 follower3 jobs

Customer Service Associate

JuniorMid levelFull-timeHybrid172 Yarra St, Abbotsford VIC 3067, AustraliaPosted 7 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This Customer Service Associate job offers an exciting opportunity to join the Plan Managers division at Computershare in Melbourne. You will play a vital role in delivering high-quality service to clients and their employees, contributing to the growth of the company as it transitions clients to a new platform. The team values collaboration and support, ensuring you have the resources and guidance needed to thrive in your career.

Meet the team

About the company

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You'll be responsible for

📋

Managing client accounts

Overseeing the day-to-day operations of client’s Employee Share Plans to ensure smooth service delivery.
📈

Generating reports

Creating and providing Employee Share Plan and Regulatory reports to clients as needed.
✉️

Responding to inquiries

Addressing email inquiries from employee share plan participants and clients promptly and professionally.

Key criteria

📊

Data entry experience

Proven experience in accurate data entry and management.

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🗂️

Client account management

Demonstrated experience managing client accounts and operations.

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💻

MS Office proficiency

Strong skills in MS Office, especially Excel, for reporting.

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A meaningful career starts with a match

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5 criteria for this job
Data entry experience
Proven experience in accurate data entry and management.

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Client account management
Demonstrated experience managing client accounts and operations.

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MS Office proficiency
Strong skills in MS Office, especially Excel, for reporting.

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Time management skills
Proven ability to manage changing priorities and deadlines.

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Communication skills
Strong communication skills for client and team interactions.

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