Rentokil Initial
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Customer Service Consultant

JuniorMid levelFull-timeOfficeDarwin NT, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Service Consultant job is a fantastic opportunity to join a dynamic team in Darwin, where you will play a vital role in providing exceptional customer service. Your contributions will directly impact customer satisfaction and sales success, making a real difference in people's lives. The team thrives on collaboration, support, and a shared passion for delivering outstanding service.

You'll be responsible for

📧

Providing customer service

Receiving inbound calls and email enquiries from customers, ensuring their needs are met with care and professionalism.
📞

Promoting products

Proactively making outbound calls to existing customers to promote our products and services, enhancing customer engagement.
🔍

Resolving queries

Resolving customer queries quickly and accurately, ensuring a seamless experience for all customers.

Key criteria

📞

Phone-based customer service experience

Experience in phone-based customer service or call centre environments.

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💼

Sales conversion skills

Demonstrated experience converting inquiries into sales opportunities.

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🖥️

Database management proficiency

Experience working with multiple database systems and email programs.

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Meet the team

About the company

Apply on Rentokil Initial
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Phone-based customer service experience
Experience in phone-based customer service or call centre environments.

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Sales conversion skills
Demonstrated experience converting inquiries into sales opportunities.

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Database management proficiency
Experience working with multiple database systems and email programs.

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Team collaboration ability
Proven ability to work in a team environment supporting colleagues.

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