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Customer Service Consultant

JuniorMid levelFull-timeOfficeDarwin NT, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Service Consultant job is a fantastic opportunity to join a dynamic team in Darwin, where you will play a vital role in providing exceptional customer service. Your contributions will directly impact customer satisfaction and sales success, making a real difference in people's lives. The team thrives on collaboration, support, and a shared passion for delivering outstanding service.

You'll be responsible for

📧

Providing customer service

Receiving inbound calls and email enquiries from customers, ensuring their needs are met with care and professionalism.
📞

Promoting products

Proactively making outbound calls to existing customers to promote our products and services, enhancing customer engagement.
🔍

Resolving queries

Resolving customer queries quickly and accurately, ensuring a seamless experience for all customers.

Key criteria

📞

Phone-based customer service experience

Experience in phone-based customer service or call centre environments.

View

💼

Sales conversion skills

Demonstrated experience converting inquiries into sales opportunities.

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🖥️

Database management proficiency

Experience working with multiple database systems and email programs.

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View more

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4 criteria for this job
Phone-based customer service experience
Experience in phone-based customer service or call centre environments.

View

Sales conversion skills
Demonstrated experience converting inquiries into sales opportunities.

View

Database management proficiency
Experience working with multiple database systems and email programs.

View

Team collaboration ability
Proven ability to work in a team environment supporting colleagues.

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