Rentokil Initial
About the job
The job is about being a Customer Service Consultant at Rentokil Initial, where individuals help people, solve problems, and achieve results. This position is crucial as it involves delivering exceptional customer experiences and identifying opportunities to provide the right solutions for customers. The team values collaboration and aims to create a supportive environment where everyone can thrive and grow together.
You'll be responsible for
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Delivering exceptional customer service
Providing outstanding service across phone, email, and digital channels to ensure customer satisfaction.🤝
Building trusted relationships
Becoming the first point of contact for customers and establishing strong connections with them.💬
Resolving customer enquiries
Efficiently and professionally addressing customer inquiries to enhance their experience.Key criteria
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Customer service experience
Demonstrated experience delivering exceptional customer service across various channels.View
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Relationship building skills
Proven ability to build trusted relationships with customers.View
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Problem-solving skills
Experience resolving customer inquiries efficiently and professionally.View
