About the job
Join our Noble Park Roadside Assistance Team as a Customer Service Consultant, where you will be the first point of contact for our members. Your empathetic approach will make a real difference in the lives of everyday Victorians. We foster a supportive and flexible work environment, empowering you to balance work and personal commitments.
You'll be responsible for
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Assisting members
Providing support to members with a diverse range of incidents, from flat tyres to burst pipes.📚
Participating in training
Engaging in a comprehensive 6-week training program to ensure success in the job.🗓️
Managing shifts
Working on a rotational 3-week roster, including weekends, while utilizing the FlexiRoster for scheduling.Key criteria
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Proven customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Experience with multiple computer systems
Proven ability to navigate various software platforms efficiently.View
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Knowledge of Melbourne suburbs
Familiarity with local areas to assist members effectively.View
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