UniLodge14 jobs

Customer Service coordinator

JuniorFull-timeHybridMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Customer Service Coordinator job at UniLodge @ UoM offers an exciting opportunity to be part of a vibrant team dedicated to creating a positive living experience for students. This position is crucial in fostering a welcoming environment and ensuring resident safety and wellbeing. The team thrives on collaboration, engagement, and a shared commitment to delivering exceptional service.

You'll be responsible for

😊

Creating a friendly environment

Fostering a welcoming atmosphere that enhances the resident experience.
📞

Assisting with resident enquiries

Providing support and information related to student residency, studies, and overall wellbeing.
📋

Coordinating administrative duties

Managing tasks such as incoming and outgoing mail, filing, and other essential office functions.

What we're looking for

🗣️

Strong communication skills

Proven written and verbal communication abilities are essential.

View fit

💻

Computer proficiency

Experience with administrative tasks and software applications.

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📅

Organisational skills

Demonstrated ability to manage multiple tasks effectively.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Strong communication skills
Proven written and verbal communication abilities are essential.

View

Computer proficiency
Experience with administrative tasks and software applications.

View

Organisational skills
Demonstrated ability to manage multiple tasks effectively.

View

Customer service experience
Background in hospitality or reception enhances resident interactions.

View

Safety and wellbeing monitoring
Experience identifying and reporting safety concerns is crucial.

View

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