Team Global Express6 followers39 jobs

Customer Service

JuniorFull-timeOfficePerth Airport WA 6105, AustraliaPeople and cultureOperations consultingCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Customer Service Consultant position is all about connecting with customers and making a positive impact at Perth Airport. Every interaction is a chance to deliver exceptional service and contribute to a supportive team environment. Join a friendly team that values your contributions and is dedicated to continuous improvement.

You'll be responsible for

📞

Handling customer interactions

Managing inbound and outbound customer interactions via phone, email, and chat.
🛠️

Resolving customer inquiries

Staying calm under pressure while resolving customer inquiries with empathy and professionalism.
📝

Updating systems and records

Managing multiple tasks efficiently, from assisting customers to updating systems and records.

What we're looking for

🗣️

Strong communication skills

Demonstrated ability to adapt communication for diverse customers.

View fit

⚡

Multitasking ability

Experience managing multiple tasks in a fast-paced environment.

View fit

🤝

Problem-solving skills

Proven capability to resolve customer inquiries with professionalism.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Strong communication skills
Demonstrated ability to adapt communication for diverse customers.

View

Multitasking ability
Experience managing multiple tasks in a fast-paced environment.

View

Problem-solving skills
Proven capability to resolve customer inquiries with professionalism.

View

Customer service passion
Genuine enthusiasm for delivering excellent customer experiences.

View

Salesforce CRM experience
Familiarity with accurately recording customer interactions in CRM systems.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
Telstra
Telstra
Telstra Retail: Part Time Customer Service & Sales Consultant CAMBERWELLCamberwell, VIC · Part-time
As a part-time Customer Service & Sales Consultant at Telstra, you will have the opportunity to create memorable experiences for customers through exceptional service. Your role is crucial in helping customers navigate their telecommunications needs, making a meaningful impact in their lives. The team thrives on collaboration and support, ensuring everyone contributes to achieving store goals.
Marsh McLennan
Marsh McLennan
Customer Service OfficerWollongong, NSW · Full-time
Join Mercer as a Customer Service Officer in Wollongong, where you will be an essential part of a team dedicated to providing exceptional support to fund members. Your efforts will ensure inquiries are handled with care and professionalism, making a real difference in people's lives. The team thrives on collaboration and values a vibrant, inclusive culture that encourages personal and professional growth.
OFX
OFX
Customer Service RepresentativeSydney, NSW · Full-time
The Customer Service Representative (internally known as Client Associate) at OFX plays a vital role in supporting clients with their international payment processes. This position is all about delivering outstanding service while ensuring smooth transactions and maintaining the company's reputation. OFX values teamwork and encourages a culture of continuous learning and improvement.
Telstra
Telstra
Telstra Retail: Part Time Customer Service & Sales Consultant BATHURSTBathurst, NSW · Part-time
As a Telstra Retail Customer Service & Sales Consultant, you will play a vital role in creating memorable customer experiences through exceptional service. Your passion for technology and commitment to helping others will empower customers to find the right solutions for their telecommunications needs. The team thrives on collaboration and support, ensuring everyone can contribute to achieving store goals.