Canon
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Customer Service Engineer

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 5 days agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Customer Service Engineer job is all about delivering high-quality hands-on pre-sales and post-sales support to customers. This role is vital in ensuring that Canon's innovative products and services operate smoothly, helping people connect and communicate effectively. The team thrives in a supportive culture that values contributions and encourages personal growth, making every day an opportunity to learn and make an impact.

You'll be responsible for

🔍

Diagnosing technical issues

Diagnosing and resolving technical, software, and network connectivity issues to ensure customer satisfaction.
💻

Conducting installations

Installing, maintaining, and troubleshooting hardware and software, while supporting network connectivity and providing operator training.
📦

Managing service activities

Managing service activities, parts inventory, and administrative requirements accurately to meet business obligations.

Key criteria

🛠️

Technical troubleshooting experience

Proven experience diagnosing and resolving hardware and software issues.

View

🌐

Network connectivity skills

Experience troubleshooting network connectivity problems effectively.

View

🤝

Customer relationship management

Demonstrated ability to build strong customer relationships in service roles.

View

Meet the team

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3 criteria for this job
Technical troubleshooting experience
Proven experience diagnosing and resolving hardware and software issues.

View

Network connectivity skills
Experience troubleshooting network connectivity problems effectively.

View

Customer relationship management
Demonstrated ability to build strong customer relationships in service roles.

View

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