Coles Group6 followers198 jobs

Customer Service Manager - Coles Supermarket Ashfield

Mid levelFull-timeOfficeAshfield NSW 2131, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 23 hours ago
View your fit0 of 9 criteria met

About the job

This job is all about making a positive impact on customers and communities while leading a dynamic team. As a Leader, you will be at the forefront of ensuring exceptional customer service and a welcoming store environment. The team values collaboration and is committed to creating a diverse and inclusive workplace.

You'll be responsible for

📋

Managing customer service operations

Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
🏪

Ensuring store presentation

You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
🌟

Leading and developing the team

You’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements.

What we're looking for

🛒

Customer service experience

Experience in fast-paced, customer-facing environments.

View fit

👥

Leadership experience

Proven ability to lead, coach, and develop teams.

View fit

✅

Service standards maintenance

Experience ensuring clean and safe checkout areas.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Experience in fast-paced, customer-facing environments.

View

Leadership experience
Proven ability to lead, coach, and develop teams.

View

Service standards maintenance
Experience ensuring clean and safe checkout areas.

View

Team culture promotion
Demonstrated commitment to health, safety, and wellbeing.

View

Customer obsession
Ability to understand and enhance customer shopping experiences.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

Similar jobs

View all
MYER
MYER
Customer Service ManagerSydney, NSW · Full-time
As a Customer Service Manager at Myer Bondi, you'll be the driving force behind customer service excellence, leading teams across multiple departments to deliver outstanding service and achieve strong results. This pivotal job offers excellent opportunities for career progression and succession planning, while fostering a supportive and dynamic leadership environment. Myer values individuality and encourages team members to chase their dreams, ensuring a meaningful work-life balance.
Woolworths Group
Woolworths Group
Customer Service ManagerDianella, WA · Full-time
This job is about being a Department Manager at Woolworths Group, where you will lead a team to deliver an exceptional shopping experience for customers. The role is crucial in shaping the future of retail and offers opportunities for personal and professional growth. The team values inclusivity and collaboration, creating a supportive environment where everyone can thrive.
Coles Group
Coles Group
Customer Service Manager - Coles Supermarkets - NoosaSunshine Coast, QLD · Full-time
This job is all about making a difference in the community by leading a customer service team. You will have the opportunity to create a welcoming environment for customers while ensuring the store operates smoothly. The team values collaboration, safety, and a commitment to outstanding service.