Bendigo Bank1 follower90 jobs

Customer Service Officer | Community Bank Busselton & Dunsborough | WA

JuniorFull-timeHybridBusselton WA 6280, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met

About the job

The Customer Service Officer position at Bendigo Bank is an exciting opportunity to take charge of service delivery and make a real difference in customers' lives. This job is all about helping customers achieve their banking goals, whether through transactions, educating them about online platforms, or recommending suitable products and services. The team thrives on collaboration, lifelong learning, and community engagement, creating a supportive and dynamic work environment.

You'll be responsible for

🔍

Exploring customers' needs

Engaging in in-depth conversations to help customers achieve their financial goals and collaborating with specialists within the branch.
💻

Supporting digital literacy

Assisting customers with their online banking needs as the bank continues to innovate its offerings.
👥

Being the face of the branch

Processing transactions, handling cash, investigating queries, and assisting with paperwork while prioritising risk considerations.

What we're looking for

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

🔍

Attention to detail

Strong focus on secure, accurate transactions with a risk mindset.

View fit

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure, accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaboration mindset
Drive for teamwork and achieving shared goals.

View

Banking knowledge (preferred)
Experience in banking and finance is a plus but not essential.

View

A meaningful career starts with a match

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

Similar jobs

View all
Bendigo Bank
Bendigo Bank
Customer Service Officer | Community Bank Canning Vale | WAWA · Full-time
The Customer Service Officer position at Bendigo Bank is all about empowering individuals to help customers achieve their banking goals. This dynamic job not only allows for personal growth through on-the-job training but also emphasizes the importance of community engagement. The team thrives on collaboration and is dedicated to making a positive impact in the lives of customers and the community.
Bendigo Bank
Bendigo Bank
Customer Service Officer (part time) | Community Bank Mundaring | WAMundaring, WA · Part-time
The job as a Customer Service Officer at Bendigo Bank is all about putting you in the driver's seat of service delivery. This position allows you to make a real difference in customers' lives by helping them achieve their banking goals. The team thrives on collaboration and continuous learning, ensuring that everyone feels valued and supported in their journey.
Bendigo Bank
Bendigo Bank
Customer Service Officer | Community Bank Toodyay & Districts | WAToodyay, WA · Full-time
The job is about being a Customer Service Officer at Bendigo Bank, where you will play a vital role in delivering exceptional service to customers. Making a difference in people's lives is at the heart of this position, as you assist with transactions, educate customers, and recommend suitable products. The team thrives on collaboration and continuous learning, ensuring that everyone feels valued and supported.
Bendigo Bank
Bendigo Bank
Customer Service Officer | Community Bank Byford & Districts | WAByford, WA · Full-time
The job as a Customer Service Officer at Bendigo Bank is all about making a difference in people's lives through exceptional service. This dynamic position allows you to explore customer needs, assist with transactions, and support digital literacy while being the face of the branch. The team values collaboration, lifelong learning, and community engagement, creating an environment where everyone can thrive.