Bendigo Bank1 follower90 jobs

Customer Service Officer | Community Bank Toodyay & Districts | WA

JuniorFull-timeHybridToodyay WA 6566, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met

About the job

The job is about being a Customer Service Officer at Bendigo Bank, where you will play a vital role in delivering exceptional service to customers. Making a difference in people's lives is at the heart of this position, as you assist with transactions, educate customers, and recommend suitable products. The team thrives on collaboration and continuous learning, ensuring that everyone feels valued and supported.

You'll be responsible for

💼

Assisting customers

Helping customers with transactions, educating them about our online platforms, and recommending products and services that best suit their needs.
🔍

Exploring customer needs

Engaging in in-depth conversations to help customers achieve their financial goals and partnering with different specialists within the branch.
🌐

Supporting digital literacy

Supporting customers with their digital literacy and online banking needs as we continue to innovate our offerings.

What we're looking for

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

🔍

Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

View fit

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaboration mindset
Eagerness to work together and support team goals.

View

Banking knowledge (optional)
Experience in the banking and finance industry is a plus.

View

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