The Customer Service Officer position at Bendigo Bank is all about making a meaningful impact in people's lives through exceptional service. This job empowers individuals to help customers achieve their banking goals while fostering a sense of community and collaboration. The team thrives on lifelong learning and innovation, ensuring that every day brings new opportunities to grow and connect.
You'll be responsible for
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Exploring customer needs
Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.🌐
Supporting digital literacy
Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.👥
Being the face of the branch
Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront.
