About the job
The Customer Service Officer position at MatchWorks in Bendigo is an exciting opportunity to be the welcoming face of the office. This job plays a crucial role in providing high-quality customer service to participants and stakeholders while supporting the team with administrative tasks. The team values a friendly, inclusive atmosphere where everyone can thrive and contribute to making a positive impact.
You'll be responsible for
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Welcoming and supporting people
Providing assistance to participants, employers, training organisations, and community services.📞
Managing a busy front desk
Engaging with visitors face-to-face while handling incoming calls.🗂️
Keeping systems up to date
Ensuring accurate information is maintained for smooth operations.Key criteria
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Customer service experience
Demonstrated experience in customer service or reception roles.View
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Strong communication skills
Proven ability to connect with diverse individuals effectively.View
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Attention to detail
Experience maintaining accurate records and information.View
