Bendigo Bank1 follower90 jobs

Customer Service Officer | Lancefield Community Bank | VIC

JuniorFull-timeOfficeLancefield VIC 3435, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Customer Service Officer position at Bendigo Bank is all about making a difference in customers' lives by helping them achieve their banking goals. This dynamic job allows you to explore customer needs, support digital literacy, and be the friendly face of the branch. Join a team that values community engagement and lifelong learning, while enjoying a supportive and flexible work environment.

You'll be responsible for

💬

Exploring customer needs

Engaging in in-depth conversations to help customers achieve their financial goals.
🌐

Supporting digital literacy

Assisting customers with their online banking needs as offerings continue to innovate.
👤

Being the face of the branch

Processing transactions, handling cash, and assisting with queries while prioritizing risk considerations.

What we're looking for

💼

Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

🔍

Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

View fit

🗣️

Communication skills

Confidence in face-to-face and phone interactions with customers.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Teamwork ability
Proven knack for collaboration and achieving goals with teammates.

View

Banking knowledge (preferred)
Experience in the banking and finance industry is a plus.

View

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