Bendigo Bank1 follower90 jobs

Customer Service Officer | Community Bank Calliope | QLD

JuniorFull-timeOfficeGladstone, QLD, AustraliaBusiness operationsPeople and cultureCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met

About the job

The Customer Service Officer position at Bendigo Bank is all about making a difference in customers' lives by helping them achieve their banking goals. This dynamic job offers the opportunity to engage with customers, support their digital literacy, and be a vital part of the community. The team values collaboration, lifelong learning, and a commitment to providing exceptional service.

You'll be responsible for

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Assisting customers

Helping customers with transactions, educating them about online platforms, and recommending suitable products and services.
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Exploring customer needs

Engaging in in-depth conversations to help customers achieve their financial goals.
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Being the face of the branch

Processing transactions, handling cash, investigating queries, and assisting with paperwork while considering risk.

What we're looking for

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Customer service experience

Demonstrated experience in a customer service environment achieving targets.

View fit

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Attention to detail

Strong focus on secure and accurate transactions with a risk mindset.

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Communication skills

Confidence in face-to-face and phone interactions with customers.

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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in a customer service environment achieving targets.

View

Attention to detail
Strong focus on secure and accurate transactions with a risk mindset.

View

Communication skills
Confidence in face-to-face and phone interactions with customers.

View

Collaboration mindset
Proven ability to work collaboratively to achieve shared goals.

View

Banking knowledge (preferred)
Experience in the banking and finance industry is a plus.

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