BOQ Group
1 follower21 jobs

Customer Service Officer - Noosa

JuniorMid levelFull-timeOfficeNoosa, QLD, AustraliaPosted 17 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

This job is all about delivering exceptional customer service as a Customer Service Officer at BOQ Group. You will play a vital role in helping customers explore their financial needs while being part of a dynamic team that values collaboration and growth. The environment encourages personal development and fosters a sense of community, making it a great opportunity for those passionate about banking.

You'll be responsible for

🌈

Providing exceptional customer service

Being the first point of contact in the Branch and delivering outstanding service to customers.
💬

Conducting needs-based conversations

Engaging with customers to understand their financial needs and generate opportunities.
📱

Educating customers on digital banking

Helping customers navigate and utilize digital banking solutions effectively.

Key criteria

💬

Customer service experience

Demonstrated experience delivering exceptional customer service.

View

🤝

Relationship building skills

Proven ability to build and maintain strong customer relationships.

View

📊

Experience with digital banking

Familiarity with digital banking solutions and customer education.

View

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on BOQ Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Customer service experience
Demonstrated experience delivering exceptional customer service.

View

Relationship building skills
Proven ability to build and maintain strong customer relationships.

View

Experience with digital banking
Familiarity with digital banking solutions and customer education.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
NSW Department of Customer Service
NSW Department of Customer Service
Business Support Officer (Targeted)Australia · Full-time
The Business Support Officer position within the Aboriginal Affairs team is all about ensuring smooth day-to-day operations. This job plays a crucial role in coordinating meetings, managing records, and supporting travel, HR, and finance processes, all while contributing to broader team goals in a dynamic environment. The team values collaboration and encourages diverse experiences, making it a welcoming place for everyone to thrive.
NSW Department of Customer Service
NSW Department of Customer Service
Assessment Support Officer - Talent PoolSydney, NSW · Full-time
The Assessment Support Officer job at the Health Care Complaints Commission is an exciting opportunity to contribute to the management of health service complaints in New South Wales. This role is vital in ensuring the safety and integrity of the health system, providing essential administrative support and facilitating effective communication. The team values diversity and inclusion, working collaboratively to reflect the communities they serve.
Whitehorse City Council
Whitehorse City Council
Customer Service OfficerMelbourne, VIC · Full-time
The Customer Support Officer (CSO) position at Whitehorse City Council is a fantastic opportunity to make a real difference in the lives of community members. By connecting residents with essential services and providing outstanding support, you will play a pivotal role in enhancing the community experience. The team values quality over quantity, fostering an environment where innovation and empathy thrive.
NSW Department of Customer Service
NSW Department of Customer Service
P&C Contact Centre Support OfficerMangrove Mountain, NSW · Sydney, NSW · Full-time
This job is about providing exceptional support as a P&C Contact Centre Support Officer within the People & Culture team. By assisting over 12,000 employees, you play a crucial role in creating a positive employee experience and driving innovative people practices. The team thrives on collaboration and is dedicated to delivering outstanding customer service in a fast-paced environment.