About the job
The Customer Service Representative-Driver Tester job is all about delivering exceptional customer service at the Lithgow Service Centre, while also being flexible to assist at the Bathurst Service Centre as needed. This position plays a crucial role in providing driver license tests and ensuring a positive experience for customers, all while adhering to compliance requirements. The team thrives on collaboration and is passionate about creating a supportive and inclusive environment.
You'll be responsible for
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Providing customer service
Delivering exceptional customer service through the provision of driver license tests and other Agency Customer Service delivery priorities.📝
Conducting driving tests
Conducting driving tests and advising applicants of the outcome, including relevant details of performance and deficiencies.🔍
Reviewing quality control
Reviewing quality control strategies and exercising informed judgement to ensure accurate application of legislation and Agency policies.Key criteria
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Unrestricted Australian driver licence
Valid licence held for at least three years.View
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Satisfactory driving record
Proven clean driving history verified during recruitment.View
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Experience conducting driving tests
Demonstrated experience in assessing driving performance.View
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