NSW Department of Customer Service43 followers558 jobs

Customer Service Rep Driver Tester

JuniorMid levelFull-timeOfficeNew South Wales, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Service Representative – Driver Tester position at Service NSW is all about delivering exceptional customer experiences while ensuring road safety standards are upheld. This unique job combines customer service, assessment, and community safety, allowing you to engage with diverse individuals and support them in achieving important milestones. The team thrives on collaboration, continuous improvement, and a commitment to excellence, making every day an exciting opportunity to make a positive impact.

You'll be responsible for

🛣️

Conducting practical driving assessments

Perform practical driving tests for licence applicants, ensuring adherence to safety standards.
🌟

Delivering professional customer service

Provide respectful and consistent service while guiding customers through the testing process.
📝

Completing administrative documentation

Maintain accurate records and documentation related to assessments and customer interactions.

Key criteria

🚗

Unrestricted Australian driver licence

Held for at least three years without restrictions.

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📝

Driving assessment experience

Experience conducting practical driving assessments for licence applicants.

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🤝

Customer service background

Demonstrated experience in delivering exceptional customer service.

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Meet the team

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5 criteria for this job
Unrestricted Australian driver licence
Held for at least three years without restrictions.

View

Driving assessment experience
Experience conducting practical driving assessments for licence applicants.

View

Customer service background
Demonstrated experience in delivering exceptional customer service.

View

Attention to detail
Proven ability to maintain accurate records and documentation.

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Diverse communication skills
Experience engaging with customers from various cultural backgrounds.

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