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JuniorContractHybridMelbourne VIC, AustraliaCustomer support operationsCustomer servicePeople operationsPosted 2 weeks ago
About the job
This job is all about connecting with customers and ensuring their needs are met with excellence. As a Customer Service Representative at GrainCorp, you will play a vital role in supporting sustainable agriculture by assisting customers with their inquiries and orders. The team values a collaborative and inclusive environment, where professional development and flexibility are prioritized.
You'll be responsible for
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Being the initial contact for customer service
Acting as the first point of contact for customers, addressing inquiries and providing assistance.📦
Assisting with managing customer enquiries and deliveries
Supporting the team in handling customer questions and coordinating delivery processes.📝
Maintaining customer order entry process
Ensuring accurate entry and management of customer orders to facilitate smooth operations.What we're looking for
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Intermediate to advanced Excel skills
Proven ability to utilize Excel for data management and analysis.View fit
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SAP experience
Demonstrated experience using SAP for customer order processing.View fit
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Strong communication skills
Effective phone and email communication with customers.View fit
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