NSW Department of Customer Service
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Customer Service Representative - Wellington

JuniorPart-timeOfficeWellington NSW 2820, AustraliaPosted 2 months agoVerified 16 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Service Representative at the Wellington Service Centre, you will embark on a rewarding journey of making a positive difference in people's lives every day. This job is all about supporting customers, solving problems, and creating great experiences when they need it most. The team thrives on collaboration and a shared commitment to delivering exceptional service, making it a fantastic fit for those who enjoy building relationships and helping others.

You'll be responsible for

📞

Supporting customers

Providing accurate information, practical solutions, and outstanding service to customers across a wide range of enquiries.
😊

Creating positive experiences

Playing a vital role in helping members of the local community access the services they need while creating a positive experience with every interaction.
⚡

Adapting in a fast-paced environment

Adapting in a busy, fast-paced environment while maintaining a positive customer experience.

Key criteria

💬

Customer service experience

Demonstrated experience in providing exceptional customer service.

View

🖥️

Intermediate computer skills

Proven ability to navigate multiple systems efficiently.

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🔍

Attention to detail

Strong attention to detail in handling complex enquiries.

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Meet the team

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3 criteria for this job
Customer service experience
Demonstrated experience in providing exceptional customer service.

View

Intermediate computer skills
Proven ability to navigate multiple systems efficiently.

View

Attention to detail
Strong attention to detail in handling complex enquiries.

View

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