About the job
As a Customer Service & Sales Specialist, you will have the exciting opportunity to deliver exceptional sales and customer service across various channels. Your work will make a significant impact by helping customers find the right solutions for their needs while supporting the sales activities at Independent Living villages. Collaboration is key, as you will be a vital member of both the Customer Service Team and the Independent Living teams, working together to provide seamless, customer-centred service.
You'll be responsible for
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Generating and qualifying leads
Engaging with customers through face-to-face interactions, phone calls, and digital channels to identify and qualify leads.🎉
Supporting sales at events
Assisting with on-site sales, booking inspections, and supporting sales activities during events and open days.📬
Managing incoming enquiries
Handling customer enquiries confidentially and professionally, ensuring accurate information and timely follow-up.What we're looking for
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Five years of customer service and sales experience
Demonstrated experience in a similar customer-focused sales environment.View
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Strong communication skills
Proven ability to engage customers through various channels.View
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Advanced computer literacy
Experience with client or data management systems.View
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