x15ventures
1 interested3 jobs

Customer Success Coordinator, Home-in

JuniorContractHybridSydney NSW, AustraliaPosted 11 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Customer Success Coordinator job at Home-in is all about supporting customers through their home-buying journey. This position plays a crucial role in ensuring that every customer has a smooth and successful experience from search to settlement. The team thrives in a dynamic start-up environment, where collaboration and exceptional service are at the heart of everything they do.

You'll be responsible for

📋

Managing work streams

Managing multiple work streams including processing of all necessary tasks across the property purchase journey including contract review, exchange and settlement.
🤝

Liaising with partners

Liaising with our lawyer partners and lenders as required to ensure our platform is a comprehensive one-stop shop for customers.
📬

Responding to customer queries

Managing our support inbox and responding to a multitude of customer queries demonstrating empathy and our commitment to exceptional customer service.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service or operational support.

View

📅

Task management skills

Proven ability to manage multiple priorities in deadline-driven environments.

View

🔍

Attention to detail

Strong focus on accuracy in processing complex information.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Recent Hatchies
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on x15ventures
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service or operational support.

View

Task management skills
Proven ability to manage multiple priorities in deadline-driven environments.

View

Attention to detail
Strong focus on accuracy in processing complex information.

View

Team collaboration
Exceptional team player with a commitment to success.

View

Flexible working hours
Willingness to work outside standard hours for customer support.

View

Similar jobs

View all
Xplor
Xplor
Customer Success CoordinatorMelbourne, VIC · Full-time
The Customer Success Coordinator position at Xplor Technologies is an exciting opportunity to make a real impact in the Childcare & Education vertical. This job is all about enriching customer experiences through proactive support and effective communication. The team thrives in a hybrid and flexible working environment, where collaboration and innovation are at the forefront of their mission.
Home-in
Home-in
Customer Success Specialist, Doshii, x15venturesSydney, NSW · Full-time
The Customer Support Specialist at Doshii plays a vital role in supporting hospitality venues using the Doshii platform. This job is all about turning complex hospitality technology challenges into simple, practical solutions for customers. Team members thrive in a collaborative environment, working closely with various internal teams and external partners to ensure high-quality support and a seamless experience for all users.
Home-in
Home-in
Customer Success Coordinator, Home-inSydney, NSW · Full-time
The Customer Success Coordinator position at Home-in is all about supporting customers through their home-buying journey. This job plays a crucial role in ensuring that each customer has a seamless experience from search to settlement. The team thrives in a fast-paced, dynamic environment where collaboration and exceptional service are at the heart of everything they do.
Xplor
Xplor
Customer Success CoordinatorMelbourne, VIC · Full-time
As a Customer Success Coordinator at Xplor Technologies, you will have the opportunity to make a real impact every day by enriching customer experiences. This role is vital in ensuring customer retention and happiness through effective communication and support. The team thrives on collaboration and values diverse perspectives, creating a dynamic environment where everyone can contribute and grow.