About the job
The Customer Success Manager (CSM) at SAP plays a vital role in guiding customers through their business journey, ensuring satisfaction and retention. This job offers an incredible opportunity for personal and professional growth through a structured learning program and hands-on experience. The team thrives on collaboration, innovation, and a commitment to helping each other succeed.
You'll be responsible for
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Completing a 10-month learn-apply program
Engaging in a comprehensive program that enhances support in the customer success manager job.🌍
Immersing in experiential learning
Focusing on digital transformation and business acumen to drive customer success.🔑
Enhancing skills around customer retention
Driving value realization and managing customer relationships effectively.Key criteria
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Customer support experience
2–3 years supporting customers and driving business transformation.View
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Strategic guidance ability
Proven ability to deliver solutions that drive customer success.View
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Business acumen
Demonstrated knowledge of business processes and industries.View