About the job
The Customer Support Assistant at Infinite Aged Care plays a vital role in ensuring that residents receive the best care and fun every day. This position is the friendly face at the reception and admin area of the Mt Lofty care home in Toowoomba, where creating a warm and welcoming environment is key. Teamwork and collaboration with various departments are essential, making it a fulfilling opportunity to support others while contributing to a positive atmosphere.
You'll be responsible for
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Providing front-of-house support
Creating a welcoming, warm, and caring first impression at the reception and admin area.👥
Supporting residents and families
Interacting with allied health care professionals, visitors, residents, and their families to provide support.📋
Assisting with administration tasks
Helping the administration team run smoothly while ensuring the best care for residents.Key criteria
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Microsoft Office proficiency
Experience using Microsoft Word, Excel, and PowerPoint effectively.View
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Accurate data entry skills
Demonstrated ability to enter data accurately and efficiently.View
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Strong interpersonal communication
Proven skills in written and verbal communication with diverse groups.View
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