Water Corporation2 followers34 jobs

Customer Systems Analyst

Mid levelFull-timeHybridBalcatta WA 6021, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Analyst – Customer Systems job at Water Corporation is all about enhancing customer service through technology. This position plays a vital role in ensuring the stability and performance of systems that directly support customer services. The team thrives on collaboration and innovation, making it an exciting opportunity for those eager to make a meaningful impact.

Meet the team

About the company

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You'll be responsible for

🚀

Delivering system enhancements

Supporting the end-to-end delivery and ongoing support of customer-facing systems, ensuring they are reliable and efficient.
💬

Engaging with stakeholders

Collaborating with business and technical stakeholders to drive high-quality outcomes and ensure solutions meet needs.
⚠️

Managing delivery risks

Overseeing delivery risks and ensuring adherence to governance processes and standards for system changes.

Key criteria

📊

Analytical skills

Demonstrated ability to gather and analyse business requirements.

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🔧

Application support experience

Experience in application support, incident and problem management.

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🛠️

SDLC knowledge

Experience working across the Software Development Life Cycle.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Analytical skills
Demonstrated ability to gather and analyse business requirements.

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Application support experience
Experience in application support, incident and problem management.

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SDLC knowledge
Experience working across the Software Development Life Cycle.

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Stakeholder engagement
Strong skills in engaging with business and technical teams.

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Process improvement expertise
Experience identifying and implementing process improvement opportunities.

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