About the job
This job is about supporting and managing customer cloud environments while ensuring critical systems remain online. Your impact will be felt as you troubleshoot issues, resolve incidents, and foster strong relationships with customers and stakeholders. The team thrives on collaboration, innovation, and a shared commitment to excellence.
You'll be responsible for
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Addressing incidents and service requests
You will address and resolve incidents and service requests to ensure smooth operations.đ
Managing customer relationships
You will manage and develop relationships with customers, stakeholders, and third parties/vendors.đ
Monitoring system availability
You will manage and monitor all systems ensuring the highest levels of availability.Key criteria
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Cloud environment management experience
Experience managing and supporting customer cloud environments.View
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Troubleshooting skills
Proven ability to address and resolve technical incidents.View
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Stakeholder relationship management
Experience developing relationships with customers and vendors.View
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