Amazon
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Data Center IT Support Engineer, Data Centre Operations

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is all about keeping the AWS cloud running smoothly by working on the infrastructure that supports it. As a Data Center Technician, you will face exciting challenges every day while collaborating with a diverse team of experts. The team values inclusivity and encourages bold ideas, creating an environment where everyone can thrive.

You'll be responsible for

🔧

Troubleshooting systems and networks

Acting as the escalation point for technical issues, diving deep into Linux server problems and remediating outages.
⚙️

Installing and configuring infrastructure

Installing and configuring racks of hosts in line with internal Service Level Agreements (SLAs).
📊

Maintaining operational efficiency

Triage and resolve trouble tickets for all devices in your region, ensuring smooth daily operations.

Key criteria

💻

Computer hardware troubleshooting experience

1+ years of experience in troubleshooting and repairing computer hardware.

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🌐

Computer networking knowledge

1+ years of experience with computer networking principles.

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🔧

Physical equipment handling skills

Experience lifting and racking equipment safely and efficiently.

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View more

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4 criteria for this job
Computer hardware troubleshooting experience
1+ years of experience in troubleshooting and repairing computer hardware.

View

Computer networking knowledge
1+ years of experience with computer networking principles.

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Physical equipment handling skills
Experience lifting and racking equipment safely and efficiently.

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Customer service experience
Demonstrated experience resolving customer issues under pressure.

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