About the job
The Data Center Technician job offers an exciting opportunity to work in one of the most advanced data centers globally. This position plays a crucial role in maintaining AWS's computing environments, ensuring they are secure, scalable, and cost-effective. The team thrives on collaboration and creativity, tackling diverse challenges every day.
You'll be responsible for
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Troubleshooting technical issues
Resolving technical issues across various platforms, including systems and power/mechanical problems.⚙️
Maintaining system reliability
Prioritizing and resolving trouble tickets efficiently to ensure high system uptime.📈
Participating in project management
Engaging in high-impact projects and contributing to team meetings for updates and metric analysis.Key criteria
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2+ years of computer hardware troubleshooting experience
Proven experience diagnosing and repairing computer hardware issues.View
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1+ years of computer networking experience
Demonstrated knowledge of networking principles and troubleshooting.View
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Customer service skills
Experience effectively resolving customer issues under pressure.View
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