About the job
As a Microsoft Data Center Technician Manager, you will lead a dynamic team of technicians, guiding them through hardware deployments and diagnostics while ensuring compliance with service standards. This job is pivotal in supporting Microsoft's cloud infrastructure, impacting millions of users worldwide. The team thrives on collaboration, growth, and a commitment to safety and excellence.
You'll be responsible for
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Delivering success through empowerment
Modeling, coaching, and promoting a positive team culture while holding team members accountable.✅
Ensuring compliance and quality
Accountable for overall data center service compliance and quality, guiding the team on policies and procedures.🗣️
Leading team meetings
Facilitating triage meetings to prioritize work and adapt to changing demands.Key criteria
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3+ years supporting IT equipment
Experience with IT hardware and technology is essential.View
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1+ year managing teams
Experience supervising or directing technical teams is crucial.View
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Flexible shift availability
Ability to work non-standard hours, including weekends and holidays.View
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