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Data & Insights Lead - Loyalty

Mid levelSeniorFull-timeOfficeQueensland, AustraliaPosted 1 week agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

As the Data & Insights Lead, you will be at the forefront of transforming loyalty performance through data and insights. This pivotal job offers the opportunity to shape the future of one of Australia’s most impactful loyalty programs by building a data-first culture and optimizing analytics capabilities. Collaborating closely with various teams, you will influence strategic decisions and unlock opportunities for growth, all while fostering a supportive and inclusive work environment.

You'll be responsible for

🏗️

Developing loyalty finance data assets

Creating and optimizing a world-class loyalty finance data asset to support strategic decision-making and program growth.
📈

Analyzing loyalty KPIs

Reporting on key performance indicators such as partner billings, earn rates, and redemption rates.
📊

Creating reporting frameworks

Establishing performance dashboards that provide insights into loyalty program performance.

Key criteria

📊

Data analytics experience

5+ years of experience delivering analytics in retail environments.

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📈

Loyalty program expertise

Proven experience in developing and optimising loyalty programs.

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🤝

Stakeholder management skills

Demonstrated ability to manage stakeholder expectations effectively.

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5 criteria for this job
Data analytics experience
5+ years of experience delivering analytics in retail environments.

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Loyalty program expertise
Proven experience in developing and optimising loyalty programs.

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Stakeholder management skills
Demonstrated ability to manage stakeholder expectations effectively.

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Agile methodology familiarity
Experience working in agile environments with cross-functional teams.

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SQL and reporting proficiency
Proficiency in SQL, Power BI, and data reporting tools.

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