About the job
The Customer Data Solutions Analyst job at Mutinex is an exciting opportunity for someone early in their data career who is passionate about bridging the gap between Enterprise customers and data solutions. This role is crucial as it supports the connections that drive customer growth and ensures data is handled securely and reliably. The team thrives on collaboration, learning, and building trust with customers, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Understanding customer needs
Bringing empathy and curiosity to Enterprise customer conversations, taking the time to understand their business context, data landscape, stakeholder needs, and security considerations before helping identify practical, reliable ways to connect their data to Mutinex.🤝
Collaborating with teams
Working with customers' data and IT teams to gather requirements, ask thoughtful questions, clarify needs, and keep setup moving with guidance from more senior teammates.🔧
Monitoring customer data
Helping monitor customer data once it's live, investigating issues when something changes, and escalating or resolving problems in a structured way.Key criteria
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Data-focused experience
2+ years in analytics, data operations, or similar roles.View
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Customer-facing experience
Demonstrated experience engaging with stakeholders and asking insightful questions.View
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SQL proficiency
Solid foundations in SQL for effective data handling and analysis.View
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