Smile Solutions Melbourne2 jobs

Dental Receptionist - Caroline Springs

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 1 month ago
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About the job

This job is about joining Core Dental as a Dental Receptionist, where you will be part of a supportive and caring team dedicated to providing high-quality dental care. The impact of this job is significant, as you will play a crucial role in ensuring patient satisfaction and smooth clinic operations. The team thrives in a warm and welcoming environment, fostering professional development and collaboration.

You'll be responsible for

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Managing appointment books

Overseeing the scheduling and organization of patient appointments to ensure smooth clinic operations.
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Processing HICAPS claims

Handling account management and processing claims to facilitate patient billing and insurance claims.
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Liaising with patients and practitioners

Communicating effectively with patients and dental professionals to ensure a seamless experience.

Key criteria

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Dental terminology and procedures knowledge

Strong understanding of dental terms and processes is essential.

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Communication skills

Excellent verbal and written skills for patient interactions.

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Team player mentality

Ability to collaborate and foster a positive clinic atmosphere.

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Meet the team

About the company

View your fit

5 criteria for this job
Dental terminology and procedures knowledge
Strong understanding of dental terms and processes is essential.

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Communication skills
Excellent verbal and written skills for patient interactions.

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Team player mentality
Ability to collaborate and foster a positive clinic atmosphere.

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Experience with dental software
Proficiency in dental practice management software is highly desirable.

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Prior dental experience
Demonstrated experience in a dental reception role is essential.

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