Dental Receptionist
About the job
This job is about being the friendly face of Totally Smiles Indooroopilly as a dental receptionist. You will play a vital role in creating a welcoming atmosphere for patients while supporting the dental team. The practice values teamwork and excellent customer service, making it a great fit for someone who enjoys working with people.
You'll be responsible for
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Patient interaction
Greet patients warmly, check them in and out, and manage appointment scheduling.📞
Administrative support
Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.📂
Records management
Maintain patient records accurately, ensuring confidentiality and compliance within regulations.Key criteria
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Customer service experience
Demonstrated experience providing excellent customer service in a busy environment.View
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Communication skills
Proven verbal and written communication skills for patient interactions.View
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Records management
Experience maintaining accurate patient records with confidentiality.View
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