Commonwealth Bank
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Desktop Support Technician, Sydney CBD

JuniorMid levelContractOfficeSydney NSW, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about providing exceptional desktop support to end-users within the End User Experience (EUX) team. By joining this dynamic group, you will play a vital role in enhancing workplace technology and empowering colleagues to achieve more. The team values collaboration, innovation, and a commitment to delivering the best possible outcomes for customers.

You'll be responsible for

🛠️

Providing desktop support

Delivering technical support to end-users, both in-person and remotely, ensuring their issues are resolved promptly.
🔧

Troubleshooting hardware and software

Installing, configuring, and troubleshooting desktop hardware and software to maintain optimal performance.
📦

Maintaining hardware inventory

Managing and maintaining hardware inventory to ensure all devices are accounted for and functional.

Key criteria

💻

Desktop support experience

Recent experience providing technical support to end-users.

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🖥️

Knowledge of operating systems

Strong knowledge of Windows and macOS desktop operating systems.

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🔧

Hardware and peripherals support

Experience troubleshooting desktop hardware and peripherals.

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View more

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5 criteria for this job
Desktop support experience
Recent experience providing technical support to end-users.

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Knowledge of operating systems
Strong knowledge of Windows and macOS desktop operating systems.

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Hardware and peripherals support
Experience troubleshooting desktop hardware and peripherals.

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Familiarity with business applications
Experience with Microsoft Office and common business applications.

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Communication skills
Excellent communication and interpersonal skills for effective support.

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