Despatch Coordinator
About the job
As a Despatch Coordinator, you will play a vital role in ensuring customer satisfaction through exceptional service and meticulous planning. This job is all about optimising despatch processes while maintaining safety and quality standards. The team thrives on collaboration and embraces a culture of continuous improvement, making it a great fit for those who are proactive and detail-oriented.
You'll be responsible for
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Providing customer service
Delivering a high level of customer service to ensure satisfaction and support for clients.📦
Managing despatch planning
Planning despatch to optimise service levels and customer satisfaction while adhering to safety and quality standards.🤝
Liaising with stakeholders
Collaborating with sales, warehouse, and transport providers to resolve urgent and critical customer requirements.Key criteria
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Despatch planning experience
Demonstrated experience in planning and scheduling despatch operations.View
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Customer service expertise
Proven background in delivering high-quality customer service.View
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Time management skills
Exemplary skills in prioritisation and managing multiple tasks.View
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