Despatch Team Leader
About the job
The job is about leading the Despatch Team at King Living, ensuring excellence in day-to-day delivery operations. This position plays a vital role in delivering a premium customer experience while optimizing performance and managing risks. The team thrives in a collaborative environment, focusing on innovation and continuous improvement.
You'll be responsible for
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Leading delivery planning
Lead day-to-day delivery planning, run sequencing, and dispatch readiness.📈
Driving performance
Drive regional performance against national KPIs including DIFOT, damage rates, re-deliveries, driver compliance, and truck utilisation.🔧
Championing continuous improvement
Champion continuous improvement initiatives and effective use of systems including SAP, RADARO, and WMS/OMS platforms.What we're looking for
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Delivery operations experience
Proven experience in delivery operations or dispatch environments.View
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People leadership skills
Demonstrated ability to coach and develop teams effectively.View
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Data analysis capability
Strong ability to analyze performance data for operational decisions.View
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