Woolworths Group
Digital Business Analyst
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About the job
This job is about partnering with TAL’s Group Life stakeholders to support business initiatives by designing practical, customer-centred digital and business solutions. The impact of this job is significant, as it helps enhance customer experiences and streamline operations, contributing to TAL's mission of delivering support and financial security. The team values collaboration, flexibility, and inclusivity, creating a supportive environment for personal and professional growth.
You'll be responsible for
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Reviewing and analysing business processes
Review and analyse existing business processes to identify opportunities for improvement that enhance customer experience, streamline delivery, reduce costs and eliminate inefficiencies.🤝
Partnering with stakeholders
Partner with business stakeholders to capture requirements and translate them into well-defined user stories, working closely with engineering teams to deliver intuitive, end-to-end user experiences.📝
Developing documentation
Develop clear written and visual documentation that communicates both technical and non-technical aspects of the product, supporting rapid knowledge transfer and consistent adoption across partner environments.What we're looking for
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Digital business analysis experience
Proven experience enhancing customer experiences through digital solutions.View fit
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Agile delivery expertise
Strong background in Agile methodologies like Scrum and Kanban.View fit
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Effective communication skills
Excellent interpersonal skills for building collaborative relationships.View fit
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