About the job
This job is about being a Customer Service Representative or Digital Service Representative at the Mittagong Service Centre, where you will have the opportunity to make a real difference in people's lives. By helping customers access services and navigate digital platforms, you will play a vital role in delivering exceptional service in a dynamic environment. The team values friendliness, adaptability, and a passion for helping others, creating a supportive atmosphere where everyone can thrive.
You'll be responsible for
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Providing customer service
Delivering professional, respectful, and customer-focused service through face-to-face interactions and phone-based enquiries.🌟
Supporting customers
Helping customers access the information, support, and services they need to achieve positive outcomes.🤗
Creating an inclusive environment
Playing an important part in creating an inclusive and supportive environment where customers feel valued and understood.Key criteria
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Strong communication skills
Proven ability to communicate effectively with diverse audiences.View
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Problem-solving experience
Demonstrated experience navigating enquiries and achieving positive outcomes.View
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Organisational skills
Experience managing multiple tasks in a fast-paced environment.View