About the job
As the Director of Upmarket Account Management at Vanta, you will lead the charge in building a high-performing team dedicated to customer success. Your visionary leadership will drive retention and expansion within Vanta's Commercial and Enterprise segments, making a significant impact on the company's growth. Collaboration with cross-functional teams will be key as you work to deliver exceptional value to customers and execute Vanta's upmarket strategy.
You'll be responsible for
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Building a team culture
Building a team culture of customer value, high performance, and accountability.👩🏫
Hiring and developing managers
Hiring and developing a team of expert Managers who can recruit, coach, and develop top talent while consistently achieving quota.🛠️
Designing upmarket methodology
Designing the upmarket Account Management methodology, including value delivery and expansion strategies.Key criteria
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10+ years of customer-facing experience
Extensive background in engaging with customers to drive success.View
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5+ years managing post-sales teams
Proven leadership in SaaS environments, focusing on team development.View
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Track record in revenue retention and expansion
Demonstrated success in achieving growth targets in the NAMER market.View
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