Vanta10 followers64 jobs

Director, Account Management, Upmarket

SeniorDirectorFull-timeRemote174 Fairbairn Rd, Sunshine West VIC 3020, AustraliaPosted 4 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As the Director of Upmarket Account Management at Vanta, you will lead the charge in building a high-performing team dedicated to customer success. Your visionary leadership will drive retention and expansion within Vanta's Commercial and Enterprise segments, making a significant impact on the company's growth. Collaboration with cross-functional teams will be key as you work to deliver exceptional value to customers and execute Vanta's upmarket strategy.

You'll be responsible for

🏆

Building a team culture

Building a team culture of customer value, high performance, and accountability.
👩‍🏫

Hiring and developing managers

Hiring and developing a team of expert Managers who can recruit, coach, and develop top talent while consistently achieving quota.
🛠️

Designing upmarket methodology

Designing the upmarket Account Management methodology, including value delivery and expansion strategies.

Key criteria

📊

10+ years of customer-facing experience

Extensive background in engaging with customers to drive success.

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👥

5+ years managing post-sales teams

Proven leadership in SaaS environments, focusing on team development.

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📈

Track record in revenue retention and expansion

Demonstrated success in achieving growth targets in the NAMER market.

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Meet the team

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5 criteria for this job
10+ years of customer-facing experience
Extensive background in engaging with customers to drive success.

View

5+ years managing post-sales teams
Proven leadership in SaaS environments, focusing on team development.

View

Track record in revenue retention and expansion
Demonstrated success in achieving growth targets in the NAMER market.

View

Strong executive presence
Ability to build relationships across all organizational levels.

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Analytical and data-driven decision-making
Experience leveraging data to inform strategies and improve outcomes.

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