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Director, Portfolio Solutions Engineering, ANZ

SeniorDirectorFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The Solution Engineering Director at NiCE is a pivotal job that drives the success of our CXone and Digital solutions in the market. This position not only leads a talented international team but also plays a crucial role in shaping the future of customer experience technology. Collaboration and innovation are at the heart of how the team operates, ensuring that every challenge is met with a creative and strategic approach.

You'll be responsible for

📊

Owning presales end-to-end

Managing the entire presales process including pipeline, solution strategy, POC governance, and win/loss review.
🚀

Leading complex AI deals

Guiding complex enterprise AI deals from initial discovery through to technical sign-off.
🛠️

Designing and overseeing POCs

Creating and managing Proofs of Concept, including data requirements and integration architecture.

Key criteria

🧑‍💼

12–16 years in Pre-Sales or Solution Consulting

Extensive experience in Pre-Sales, Solution Consulting, or Sales Engineering.

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🤖

Hands-on AI product Pre-Sales experience

Last 2+ years directly involved in AI product Pre-Sales.

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📊

Working knowledge of AI stack

Familiarity with LLMs, embedding models, and AI services.

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5 criteria for this job
12–16 years in Pre-Sales or Solution Consulting
Extensive experience in Pre-Sales, Solution Consulting, or Sales Engineering.

View

Hands-on AI product Pre-Sales experience
Last 2+ years directly involved in AI product Pre-Sales.

View

Working knowledge of AI stack
Familiarity with LLMs, embedding models, and AI services.

View

Commercial fluency in AI pricing models
Understanding of tokens, compute, and total cost of ownership.

View

Experience in complex enterprise sales cycles
Deep experience managing multi-stakeholder sales processes.

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