NICE3 followers8 jobs

Director, Portfolio Solutions Engineering, ANZ

SeniorDirectorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Solution Engineering Director at NiCE is a pivotal job that drives the success of our CXone and Digital solutions in the market. This position not only leads a talented international team but also plays a crucial role in shaping the future of customer experience technology. Collaboration and innovation are at the heart of how the team operates, ensuring that every challenge is met with a creative and strategic approach.

Meet the team

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You'll be responsible for

📊

Owning presales end-to-end

Managing the entire presales process including pipeline, solution strategy, POC governance, and win/loss review.
🚀

Leading complex AI deals

Guiding complex enterprise AI deals from initial discovery through to technical sign-off.
🛠️

Designing and overseeing POCs

Creating and managing Proofs of Concept, including data requirements and integration architecture.

Key criteria

🧑‍💼

12–16 years in Pre-Sales or Solution Consulting

Extensive experience in Pre-Sales, Solution Consulting, or Sales Engineering.

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🤖

Hands-on AI product Pre-Sales experience

Last 2+ years directly involved in AI product Pre-Sales.

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📊

Working knowledge of AI stack

Familiarity with LLMs, embedding models, and AI services.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
12–16 years in Pre-Sales or Solution Consulting
Extensive experience in Pre-Sales, Solution Consulting, or Sales Engineering.

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Hands-on AI product Pre-Sales experience
Last 2+ years directly involved in AI product Pre-Sales.

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Working knowledge of AI stack
Familiarity with LLMs, embedding models, and AI services.

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Commercial fluency in AI pricing models
Understanding of tokens, compute, and total cost of ownership.

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Experience in complex enterprise sales cycles
Deep experience managing multi-stakeholder sales processes.

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