About the job
The Solution Engineering Director at NiCE is a pivotal job that drives the success of our CXone and Digital solutions in the market. This position not only leads a talented international team but also plays a crucial role in shaping the future of customer experience technology. Collaboration and innovation are at the heart of how the team operates, ensuring that every challenge is met with a creative and strategic approach.
You'll be responsible for
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Owning presales end-to-end
Managing the entire presales process including pipeline, solution strategy, POC governance, and win/loss review.🚀
Leading complex AI deals
Guiding complex enterprise AI deals from initial discovery through to technical sign-off.🛠️
Designing and overseeing POCs
Creating and managing Proofs of Concept, including data requirements and integration architecture.Key criteria
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12–16 years in Pre-Sales or Solution Consulting
Extensive experience in Pre-Sales, Solution Consulting, or Sales Engineering.View
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Hands-on AI product Pre-Sales experience
Last 2+ years directly involved in AI product Pre-Sales.View
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Working knowledge of AI stack
Familiarity with LLMs, embedding models, and AI services.View
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