Victoria University4 followers4 jobs

Director Student Service Operations

DirectorFull-timeHybridFootscray Park, 40 Maribyrnong Blvd, Footscray VIC 3011, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Director, Student Services Operations at Victoria University is a pivotal job that provides strategic leadership across one of the largest and most critical service portfolios within the institution. This position focuses on operational excellence throughout the student lifecycle, ensuring that services are efficient, responsive, and dedicated to student success. The team thrives on collaboration, innovation, and a commitment to delivering exceptional experiences for every student.

Meet the team

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You'll be responsible for

🎯

Providing strategic leadership

Lead and ensure exceptional service delivery across the student lifecycle, enhancing the overall student experience.
🛠️

Leading operational planning

Oversee performance management and continuous improvement initiatives to boost service quality and effectiveness.
🌐

Building partnerships

Develop strong partnerships across the university to influence decision-making and improve student outcomes.

Key criteria

📊

Operational leadership experience

Demonstrated success leading multidisciplinary operational teams in complex environments.

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📈

Service improvement expertise

Extensive experience developing operational strategies and performance frameworks.

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🤝

Stakeholder engagement skills

Proven ability to build trusted partnerships across various organizational levels.

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5 criteria for this job
Operational leadership experience
Demonstrated success leading multidisciplinary operational teams in complex environments.

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Service improvement expertise
Extensive experience developing operational strategies and performance frameworks.

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Stakeholder engagement skills
Proven ability to build trusted partnerships across various organizational levels.

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Analytical thinking capabilities
Strong skills in using data insights for strategic decision-making.

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Inclusive leadership style
Authentic leadership with a passion for developing and empowering teams.

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A meaningful career starts with a match

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