RAC WA32 jobs

Dispatch Shift Team Leader

Mid levelFull-timeHybridJoondalup WA 6027, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Dispatch Team Leader position at RAC is a fantastic opportunity to lead and inspire a team of Dispatchers in Roadside Services. This role is crucial in ensuring members receive exceptional service during their breakdown experiences while fostering a positive team culture. The team values collaboration, continuous improvement, and a commitment to operational excellence.

Meet the team

About the company

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You'll be responsible for

🚀

Leading the Dispatch team

Leading, supporting, and developing a team of frontline Dispatchers to enhance performance and service delivery.
📞

Managing member relationships

Managing the member relationship throughout their breakdown experience to ensure exceptional service.
📈

Driving continuous improvement

Driving team performance and continuous improvement across Roadside Operations.

Key criteria

👥

Leadership experience

Proven experience leading teams in a fast-paced environment.

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🔄

Change program implementation

Demonstrated experience creating and implementing change initiatives.

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🤝

Stakeholder management skills

Experience developing and influencing relationships with stakeholders.

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A meaningful career starts with a match

Apply on RAC WA
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4 criteria for this job
Leadership experience
Proven experience leading teams in a fast-paced environment.

View

Change program implementation
Demonstrated experience creating and implementing change initiatives.

View

Stakeholder management skills
Experience developing and influencing relationships with stakeholders.

View

Performance management
Experience driving team performance and service delivery outcomes.

View

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