EML Group8 followers45 jobs

Team Leader

Mid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationPeople and culturePosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

This job is about leading a team of Technical Specialists in the Workers Compensation and Personal Injury Claims Management sector. Making a positive impact on people's lives is at the heart of what you will do, and you will find great satisfaction in knowing your efforts contribute to their return-to-work journey. The team thrives on collaboration, continuous learning, and a commitment to delivering exceptional service.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🎯

Achieving performance targets

Ensuring team members achieve performance and KPI targets as set out under the business unit performance framework.
📈

Coordinating development needs

Identifying and evaluating individual and organisational development needs, and delivering learning programs.
🌟

Fostering a customer-centric model

Utilising feedback to oversee and foster an efficient, collaborative, and effective customer-centric operating model.

Key criteria

🔧

Strong technical experience in workers compensation

Proven expertise within the Victorian workers compensation scheme.

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📈

Track record in developing technical capability

Experience enhancing skills across claims management segments.

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🤝

Relationship management skills

Ability to manage stakeholder priorities effectively.

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View more

A meaningful career starts with a match

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View your fit

5 criteria for this job
Strong technical experience in workers compensation
Proven expertise within the Victorian workers compensation scheme.

View

Track record in developing technical capability
Experience enhancing skills across claims management segments.

View

Relationship management skills
Ability to manage stakeholder priorities effectively.

View

Exceptional problem-solving skills
Demonstrated strategic thinking and innovative solutions.

View

People management experience
Skills in team building, coaching, and change management.

View