EML Group9 followers45 jobs

Team Leader

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about leading a team of Technical Specialists in the Workers Compensation and Personal Injury Claims Management sector. Making a positive impact on people's lives is at the heart of what you will do, and you will find great satisfaction in knowing your efforts contribute to their return-to-work journey. The team thrives on collaboration, continuous learning, and a commitment to delivering exceptional service.

Meet the team

About the company

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You'll be responsible for

🎯

Achieving performance targets

Ensuring team members achieve performance and KPI targets as set out under the business unit performance framework.
📈

Coordinating development needs

Identifying and evaluating individual and organisational development needs, and delivering learning programs.
🌟

Fostering a customer-centric model

Utilising feedback to oversee and foster an efficient, collaborative, and effective customer-centric operating model.

Key criteria

🔧

Strong technical experience in workers compensation

Proven expertise within the Victorian workers compensation scheme.

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📈

Track record in developing technical capability

Experience enhancing skills across claims management segments.

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🤝

Relationship management skills

Ability to manage stakeholder priorities effectively.

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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Strong technical experience in workers compensation
Proven expertise within the Victorian workers compensation scheme.

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Track record in developing technical capability
Experience enhancing skills across claims management segments.

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Relationship management skills
Ability to manage stakeholder priorities effectively.

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Exceptional problem-solving skills
Demonstrated strategic thinking and innovative solutions.

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People management experience
Skills in team building, coaching, and change management.

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