Defence Housing Australia1 follower16 jobs

Team Leader

Mid levelFull-timeHybridTownsville City QLD 4810, AustraliaPosted 2 hours agoVerified 18 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Service Centre Team Leader, you will play a vital role in leading a dedicated team that supports Australian Defence Force members and their families. Your leadership will not only drive exceptional service outcomes but also contribute to a positive and collaborative workplace culture. The team thrives on collaboration and is committed to making a meaningful impact in the lives of Defence members.

You'll be responsible for

👥

Leading a team

Leading a high-performing team dedicated to supporting ADF members and their families.
🏆

Coaching team members

Coaching and mentoring team members to achieve exceptional service outcomes.
🌈

Fostering workplace culture

Fostering a positive and collaborative workplace culture.

Key criteria

👥

Team leadership experience

Proven experience leading high-performing teams in customer service.

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📈

Performance management skills

Demonstrated ability to drive performance and achieve service outcomes.

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💬

Customer service expertise

Experience providing exceptional service to diverse clients and stakeholders.

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View more

Meet the team

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4 criteria for this job
Team leadership experience
Proven experience leading high-performing teams in customer service.

View

Performance management skills
Demonstrated ability to drive performance and achieve service outcomes.

View

Customer service expertise
Experience providing exceptional service to diverse clients and stakeholders.

View

Coaching and mentoring background
Experience developing team members through coaching and mentorship.

View

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