The Emergency Department Administration Officer is a vital part of St Vincentβs Hospital, ensuring smooth operations and exceptional patient care. This job offers the opportunity to make a real difference in the lives of patients while working in a supportive and dynamic environment. The team thrives on collaboration, flexibility, and a commitment to delivering the highest standards of care.
You'll be responsible for
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Patient interviewing & data management
Interview patients upon arrival to gather essential demographic and financial information, and ensure all data is accurately recorded both manually and electronically in SVHS CIAPAS and ATS systems.πΆββοΈ
Movement & status tracking
Reconcile and update patient movement throughout the ED and Emergency Medical Unit (EMU), maintaining up-to-date location records to support efficient care delivery.π°
Financial documentation & billing
Confirm patientsβ financial election preferences at the bedside, process payments for 'ED Only' cases, and ensure accurate compensable status for all ED presentations.