Leidos71 jobs

Enterprise Operations Centre Shift Leader (Incident Management)

Mid levelSeniorFull-timeOfficeHarman, Jerrabomberra ACT 2600, AustraliaCanberra ACT, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Enterprise Operations Centre Shift Leader job at Leidos Australia is an exciting opportunity to lead a dedicated team in delivering critical IT and airborne solutions. This role is vital in ensuring the stability and availability of services, making a significant impact on the Australian way of life. The team thrives on collaboration, support, and a commitment to excellence, all while embracing a culture that values diversity and inclusion.

Meet the team

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You'll be responsible for

No responsibilities listed

Key criteria

🖥️

IT operations experience

Demonstrated experience in IT operations or service desk environments.

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👥

Team leadership experience

Proven experience leading or coordinating teams effectively.

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🔧

Incident management skills

Strong knowledge of incident and problem management processes.

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5 criteria for this job
IT operations experience
Demonstrated experience in IT operations or service desk environments.

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Team leadership experience
Proven experience leading or coordinating teams effectively.

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Incident management skills
Strong knowledge of incident and problem management processes.

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Monitoring tools proficiency
Experience with operational tasks and monitoring tools.

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Documentation skills
Ability to produce high-quality shift reports and incident records.

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