University of Wollongong 9 jobs

Associate Director, Enterprise Technology Operations

SeniorFull-timeHybridGwynneville NSW 2500, AustraliaPosted 5 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Associate Director, Enterprise Technology Operations job at UOW is all about leading the charge in reshaping technology services to better support education and research. This role is crucial for ensuring that technology remains secure, reliable, and ready for the future, while also enhancing the experience for students and staff alike. The team thrives on collaboration and innovation, working closely with stakeholders to drive continuous improvement and embrace emerging technologies.

You'll be responsible for

📊

Leading enterprise technology operations

You will lead the University's enterprise technology operations portfolio, ensuring critical technology services remain secure, reliable, scalable and future-ready.
🌟

Driving operational excellence

Working closely with senior stakeholders across the University, you will drive operational excellence, strengthen service management practices, and lead initiatives that modernise technology services and enhance user experience.
💡

Enhancing user experience

You will be responsible for the performance, reliability and continuous improvement of critical technology services, ensuring they remain secure, scalable and aligned to the needs of students, staff and the broader University community.

Key criteria

🔧

Enterprise technology operations experience

Extensive experience leading enterprise technology operations in large organisations.

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📊

IT Service Management knowledge

Strong knowledge of ITSM frameworks and best practices.

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☁️

Diverse technology domain oversight

Experience overseeing cloud platforms, enterprise systems, and networks.

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5 criteria for this job
Enterprise technology operations experience
Extensive experience leading enterprise technology operations in large organisations.

View

IT Service Management knowledge
Strong knowledge of ITSM frameworks and best practices.

View

Diverse technology domain oversight
Experience overseeing cloud platforms, enterprise systems, and networks.

View

Stakeholder engagement skills
Exceptional ability to build trusted partnerships across stakeholders.

View

Budget management experience
Proven experience managing budgets and vendor contracts effectively.

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