NSW Department of Customer Service37 followers455 jobs

Associate Director ICT (Infrastructure & Operations)

SeniorFull-timeHybridMangrove Mountain NSW 2250, AustraliaSydney NSW, AustraliaPosted 2 months agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

The Associate Director ICT (Infrastructure & Operations) is a pivotal job that focuses on leading the stability and modernization of enterprise ICT platforms. This position plays a crucial role in shaping how critical government services operate today while paving the way for future advancements. The team thrives on collaboration, innovation, and a commitment to delivering reliable and scalable technology solutions.

Meet the team

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You'll be responsible for

⚡

Leading operations

Overseeing the day-to-day operation of enterprise infrastructure and ICT services to ensure reliability, security, and fitness for purpose.
📋

Managing vendors

Handling vendor and managed service provider relationships, including contracts, service performance, and escalations.
🚀

Driving modernization

Partnering with architecture, data, AI, and innovation teams to support modernization while maintaining operational stability.

Key criteria

🔧

Hands-on ICT infrastructure experience

Deep experience in managing ICT infrastructure and cloud operations.

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📈

Proven vendor management skills

Experience managing vendors and service providers for performance.

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🔒

Essential security clearance

Ability to obtain Baseline Security clearance for sensitive information.

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A meaningful career starts with a match

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4 criteria for this job
Hands-on ICT infrastructure experience
Deep experience in managing ICT infrastructure and cloud operations.

View

Proven vendor management skills
Experience managing vendors and service providers for performance.

View

Essential security clearance
Ability to obtain Baseline Security clearance for sensitive information.

View

Demonstrated people leadership
Experience leading managers and technical specialists effectively.

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