NSW Department of Customer Service31 followers233 jobs

Associate Director ICT (Infrastructure & Operations)

SeniorFull-timeHybridMangrove Mountain NSW 2250, AustraliaSydney NSW, AustraliaProfessional servicesInformation technologyPosted 3 weeks agoVerified 18 hours ago
Pending fitX of Y criteria met

About the job

The Associate Director ICT (Infrastructure & Operations) is a pivotal job that focuses on leading the stability and modernization of enterprise ICT platforms. This position plays a crucial role in shaping how critical government services operate today while paving the way for future advancements. The team thrives on collaboration, innovation, and a commitment to delivering reliable and scalable technology solutions.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

⚡

Leading operations

Overseeing the day-to-day operation of enterprise infrastructure and ICT services to ensure reliability, security, and fitness for purpose.
📋

Managing vendors

Handling vendor and managed service provider relationships, including contracts, service performance, and escalations.
🚀

Driving modernization

Partnering with architecture, data, AI, and innovation teams to support modernization while maintaining operational stability.

Key criteria

🔧

Hands-on ICT infrastructure experience

Deep experience in managing ICT infrastructure and cloud operations.

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📈

Proven vendor management skills

Experience managing vendors and service providers for performance.

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🔒

Essential security clearance

Ability to obtain Baseline Security clearance for sensitive information.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Hands-on ICT infrastructure experience
Deep experience in managing ICT infrastructure and cloud operations.

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Proven vendor management skills
Experience managing vendors and service providers for performance.

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Essential security clearance
Ability to obtain Baseline Security clearance for sensitive information.

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Demonstrated people leadership
Experience leading managers and technical specialists effectively.

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