Enterprise Technology Solutions Director DJCS Systems and Infrastructure
About the job
The Director, DJCS Systems and Infrastructure is a pivotal job that provides executive leadership for the Enterprise Technology Solutions team. This position plays a crucial role in supporting the Department of Justice and Community Safety by ensuring effective management of information systems and technology. The team thrives on collaboration and continuous improvement, creating an environment where innovative solutions can flourish.
You'll be responsible for
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Leading support for systems and infrastructure
Lead ETS's support for all 'line of business' systems and specific IT infrastructure provided to DJCS divisions and portfolio entities.🤝
Managing executive interactions
Lead ETS's interactions with executive-level business owners of policies and processes supported by DJCS Systems and Infrastructure services.📈
Overseeing service levels
Lead the Systems Unit's input into the annual process to define service levels in the DJCS Corporate Services Service Agreement.Key criteria
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Proven leadership experience in complex environments
Demonstrated ability to lead teams in challenging settings.View
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Knowledge of information systems and technology management
Expertise in frameworks for managing IT in government organizations.View
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Experience in service definition and reporting
Proven ability to define and measure IT service levels.View
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